Partial outage in the US1 location
Incident Report for Realm Cloud
All instances are operating normally. The root cause is being analyzed and a fix deployed once available.
Posted Jan 03, 2019 - 12:13 PST
We've isolated the cause for the outage and are working toward eliminating it. Service should be restored for almost all affected users, but there may be intermittent outages for a few more hours as we deploy the fix.
Posted Jan 03, 2019 - 09:35 PST
We're experiencing a partial outage affecting around 25% of the instances located in US1. We're working toward resolving it.
Posted Jan 03, 2019 - 05:53 PST
This incident affected: Service Availability (Aggregate Cloud Server instances).